5 min read

Insurance & claims

Insurance coverage for purchase, transport, and ownership

Combine transport, mortality, and surgical policies and learn how to file claims properly.

Transport + ownership + surgery

Combine coverage

Transport insurance starts with pickup and ends with the documented handover.

Long-term policies activate once ownership changes hands and can be renewed through HorseTrado.

Avoid rejections

File claims

Use the claim form so media and vet records attach to the policy.

Store all contacts inside the escrow case so insurers can pull the full history.

Keep policies current

Renewal & reporting

HorseTrado reminds you ahead of expiry; update risks such as competitions or travel.

Partner managers see anonymised claim ratios in the content report for prioritised outreach.

FAQ for this topic

When does coverage start?
Transport coverage begins with documented pickup, while mortality and surgery policies start with the ownership transfer stated in the contract.
Which data do insurers need?
Passport number, health status, planned use, location, and emergency contacts.
Can I transfer an existing policy?
Yes, if the insurer agrees. Upload the policy and link it to the escrow case so all updates remain traceable.