Mandatory details for carriers
Transport briefing
Define route, rest stops, and contacts directly inside the transport order.
Upload passport copies, vaccination proof, and export permits so the compliance team can approve them.
Who signs what?
Pickup & handover
Use the digital handover checklist to capture condition, tack, and documents.
Photos and videos attach to the escrow journal automatically.
Live updates plus escalation path
Monitoring & contingency
Share the tracking link with buyer and insurer so everyone sees status updates.
Store an escalation contact for rerouting or delays.
FAQ for this topic
- Which documents must carriers carry?
- EU transport licence, passport, and if applicable export/import permits plus the signed handover form.
- How do I log delays?
- Record updates inside the transport order; they automatically feed into the escrow log and exports.
- Can I bring my own carrier?
- Yes, if licence and insurance are approved. Upload proof and let the HorseTrado team verify it.